Delivering strategic integrations to fuel ambitious growth

Context
Alma is a French scale-up specializing in Buy Now, Pay Later (BNPL) solutions. In a fast-growing phase, the company was pursuing an ambitious goal: to attract major merchants and integrate its payment solution with key strategic payment providers.
In this context, Thiga partnered with Alma’s Product team on the B2B merchant acquisition scope, acting as Lead Product Manager.
The objective: to strengthen Alma’s product–market fit to appeal to this new target and sustain its growth strategy.
Challenges
Defining the right product strategy in a sales-driven context
The team had to strike the right balance between long-term vision and responsiveness to Sales’ short-term needs.
Standardizing under large merchants’ requirements
The challenge was to address large merchants’ requirements without falling into the trap of bespoke product development.
Managing complex technical integrations
Integrating with existing solutions (POS systems, payment terminals, PSPs) required careful orchestration to balance speed of delivery and technical robustness.
Our approach
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Progressive integration of a strategic partner
We led the integration of a PSP through three successive stages: an indirect integration to test the solution quickly, a POS integration to extend coverage, and finally, a full integration.
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Deploying with an MVP approach
Alma was rolled out with several major merchants by focusing on a core set of essential features, avoiding overly specific developments and validating the product’s value quickly.
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Structuring teams into autonomous squads
The scope was reorganized into three squads, enabling greater autonomy and improved velocity.
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Aligning through OKRs and a balanced roadmap
Defined OKRs and a roadmap combining tactical initiatives (to support ongoing deals) with strategic ones (to build long-term product vision).
Our impact
- 6 successful integrations, strengthening Alma’s credibility with strategic partners and enabling new client acquisition.
- Over €200 million in transactions generated in a single quarter thanks to new integrations and deployment with large merchants.
- A Product team structured into three squads, with a clear roadmap and rituals fostering alignment, efficiency, and maturity.
Thiga
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