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The AI Feature UX Evaluation Framework

The launch of your AI feature MVP is complete. Now, the real challenge begins: Are you confident it’s driving measurable user adoption and clear business value? The success of AI is defined by user trust, not just model accuracy.

Stop guessing what needs improvement! Our comprehensive framework moves decisively beyond technical performance to focus on the holistic user experience (UX), measuring usability, perception, and direct business impact.

Ready to turn your AI feature into a proven success story?

 
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Driving real Product value
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Data-informed          decisions

Stop guessing and start knowing what needs improvement based on real user feedback and data insights.
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Ensuring adoption

Go beyond evaluating the AI model’s performance, and evaluate the user’s perception, understanding and value derived to ensure adoption.

 
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Stakeholder alignment

Structure insights and recommendations clearly for leadership buy-in.

Your Evaluation Framework Breakdown

The framework is structured into three essential components designed to fully guide your post-launch evaluation strategy:

  • The Evaluation Process & Methodology : This outlines the metrics categories (what to measure) and the different types of research methods (how to measure).

  • The Planning Matrix : This key tool shows which research methods works best for each key metric.

  • The Customizable Worksheet : Use this template to build your specific research plan.

Your roadmap to measurable AI feature business value starts here.
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Get in touch with Thiga

Let’s talk about your product challenges and explore how we can help you.
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